What's your AQ?

Finally, a self-diagnostic for adaptiveness quotient that helps you, your team, your organization get better at change.

by Tod Martin | November 13, 2019

Our relationship with change is strange.

We don’t let ourselves admit it, but we actually like and crave change. We prefer jobs that require us to adapt. And with good reason.

The simple fact that it lets us apply creativity is one reason that we like roles that require adaptiveness, according to research. There’s something deeply important to us as humans about using our imaginations and acting on our ideas.

Another reason is that adaptation is the wellspring of breakthroughs and exciting transformational advances. Being part of what’s new and next feels better than monotony and routine.

And people aren’t dumb: we get that roles that require adaptiveness are the roles that have the best opportunities for advancement. Adaptiveness gets us ahead, as individuals, as teams, and as organizations.

All that said, since Darwin we’ve understood that failing to adapt means failing to survive. And this reality easily hooks our amygdala — or lizard brain, as it’s often called — and produces both fear about the need to adapt and insecurity about our current abilities.

The amygdala is also where our fight-or-flight response lives.  Change and the need for adaptation easily triggers this response. As a result, we work hard to control change or avoid adapting. We end up resisting something that, from a more rational perspective, we actually like and crave.

This is the strange relationship we have with change.

"We often fear what we do not understand; our best defense is knowledge."


— Tuvok, Star Trek: Voyager

We live in an era defined by ever-accelerating change and an increasing need for constant transformation. There is nothing more important now than better equipping people — especially leaders — to be more adaptive. Even if it challenges our strange relationship with change.

Oddly, most people have little understanding of how adaptive they, their team, or their organization really are. Or how to equip themselves to become more adaptive.

If adaptiveness is at the top of the list of imperatives today, it’s time to better understand it. To have a useful way to gauge it in individuals, teams and organizations. And to have real knowledge of the factors that contribute to adaptiveness, so we can equip people more effectively. This is the important frontier of organizational learning and development, and particularly leader development, at all levels.

This is why Unboundary focused on a mostly overlooked body of research on adaptiveness. This includes research from a number of sources in the United States and Europe[1], and a comprehensive study commissioned by the U.S. Army Research Institute (ARI) and conducted by the National Research Council. [2]

Without question, adaptiveness is a complex issue. And while it has been a rising issue among leaders and organizational learning and development professionals for perhaps the better part of a decade, it is the U.S. Army that has developed the deepest and most complete understanding of adaptiveness.

If you’re surprised by the military’s head start on this, take note that a wide range of organizations, from corporations to business schools, have adopted the acronym VUCA — which stands for volatility, uncertainty, complexity, and ambiguity. The term was developed over 30 years ago by the U.S. Army College to describe the conditions the military increasingly found themselves in.

This recognition of a changing environment has brought about a number of interesting and innovative changes in how the U.S. Army thinks and works. It might come as a surprise to learn that nearly ten years ago, the Army integrated design thinking into its Operations Process. And that the comprehensive research they commissioned on adaptiveness is to improve their ability to recruit for and develop it, all the way up the ranks of command.

What can we learn from the Army’s two-and-a-half-year research study on adaptiveness?

The biggest breakthrough by the NRC is that inventiveness is the single most important trait in adaptiveness. They define inventiveness as the ability to produce novel ideas that are of high quality and appropriate to the challenge being faced. In essence, it is a blend of idea generation and action orientation towards problem solving. [Those who have read “Ten Things Frank Gehry Teaches Us” in the Radar Transformation Design Series will see the similarity to “Balance Deciding with Designing.”]

These might best be described as MacGyver or McFly skills. [3]

MacGyver, you recall, was a mid-1980’s television series, rebooted in 2016.  The central character, Angus “Mac” MacGyver, had an extraordinary ability to create novel, integrative solutions from existing resources even in challenging, first-time situations. He used these skills to save lives and avert disasters, working for the U.S. government.

Inventiveness is the single most important trait.

McFly, on the other hand, draws on the movie Back to the Future, in which Marty McFly generates not-yet-invented innovations that shape the future.

Both of these examples point towards the deeper insights of the NRC’s research: namely, that there are five contributing aspects to inventiveness. By isolating specific aspects, the NRC helps make inventiveness a more accurate and understandable term.

Learning Agility is the willingness to learn from experiences, both positive and negative, and to apply that learning later, often in new, first-time situations.

Intellectual Engagement, which NRC defines as a need to know, is marked by a desire to understand the world, interest in a wide variety of things, and a preference for thorough understanding.

Confidence which the NRC acknowledges is a specific, isolated component of extraversion — extraversion being one of the “big five” personality factors (along with agreeableness, conscientiousness, neuroticism, and openness). This component of extraversion, which is also often referred to as confidence-dominance, has long been linked by research to people best described as creative scientists (aka MacGyver and McFly). [4]

Let's zoom in on the five aspects that contribute to inventiveness:

Activity/Adventurousness is also a specific component of extraversion. In this case, it relates to how extroversion involves being attracted to or seeking out stimulating situations, not so much in the stereotypical sense of social situations, but in the broader sense of an affinity for mental stimulation.

Achievement which, similar to the prior two aspects, is a specific component of conscientiousness. This component of conscientiousness is exemplified by persistence towards goals, which is often associated with leadership. [5]

What the synthesis of this research gives us is a real answer to what inventiveness involves. In turn, that unlocks the much-needed ability to gauge and strengthen it — in individuals, teams, and organizations.

It’s important to remember that these key contributing aspects of inventiveness are preferences, not hardwired genetic differences.  Even if your current everyday behavior doesn’t involve a lot of learning agility or intellectual engagement, that doesn’t mean you don’t have that muscle; it means that muscle is probably underdeveloped in you. People can and do use non-preferred behaviors — and can choose to strengthen those muscles.

Building on our research analysis, Unboundary has developed a beta version of a self-diagnostic survey to enable individuals, teams, and organizations gauge their adaptiveness. The 36-item survey covers three essential areas of adaptiveness: foresight, action orientation, and inventiveness.

There are 36 items in the survey, which produce a radar chart that gives you a simple visualization of where you’re well-equipped for adaptiveness, and where you need to exercise and build strength. As a team, you can gain a collective view, and as an organization, a comprehensive view.

Our strange relationship with change will need to change, given that change is accelerating and unescapable. The good news is that, deep down, we don’t really dislike change the way we claim we do. And the better news is that we now have greater understanding of how to improve our adaptiveness — starting with a self-diagnostic of our adaptive strengths and opportunities. As Tuvok said, our best defense is knowledge.

Curious about you or your team's adaptiveness? Want to be part of the beta test of the Adaptiveness Quotient self-diagnostic? Email your name, title, position and company name to AQ@unboundary.com.

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The AQ Diagnostic from Unboundary gives individuals, teams, and teams of teams the ability to gauge their adaptiveness, know where to build strength, and track progress over time.

1. Adaptive Performance: A New Scale to Measure Individual Performance in Organizations, Audrey Charbonnier-Voirin, INSEEC, and Patrice Roussel, French National Center for Scientific Research, 2012, John Wiley & Sons, Ltd.; Measuring the Relationship Between Adaptive Performance and Job Satisfaction, Hayley N. Calarco, Middle Tennessee State University, 2016, self-published; Adaptability: The New Competitive Advantage, Martin Reeves and Mike Deimler, 2011, HBR.org

2. Measuring Human Capabilities: An Agenda for Basic Research on the Assessment of Individual and Group Performance Potential for Military Accession, National Research Council of the National Academies

3. Adapted this concept from Jay Koh, Executive Director, Lightsmith Group, from Marketplace Tech, May 15, 2019

4. Handbook of Research on Creative Problem-Solving Skill Development, Chunfang Zhou, Aalborg University, Denmark

5. “Conscientiousness: A Successful Leadership Trait,” Dr. Manavi Pathak, Human Capital

References:


This article is part of a series on Transformation Design.

© Unboundary 2019. All rights reserved.

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